Hi, hi, hi!
I hope that you are doing great and that you are all well rested for extra activities for our today’s lesson which we have seen is “How to cancel a business appointment by phone”. Without waiting any longer, let us begin!
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Here are some tips on how you can cancel your business appointment in 5 steps. Read them all and write down new words in your notebook and translate them with the dictionary.
Step 1 - Contact the person your appointment is with as soon as you can. The longer you wait to cancel your appointment, the more you are inconveniencing the person you are meeting with. Giving plenty of notice will show that you respect them and their time.
Step 2 - Call to cancel your appointment personally if you are giving short notice. If you are giving less than a day’s notice, you should call the person your appointment is with directly. Emailing, texting, or having an employee notify them for you can come off as inconsiderate when you are inconveniencing them with a last-minute change.
Step 3 - Offer a sincere apology. Even if you are giving plenty of notice, let them know you are sorry for canceling the appointment. They may have given up other plans to meet with you, and you may have caused them an inconvenience by canceling.
- A brief, simple apology is enough, like “So sorry I can’t make it work this time.”
- Avoid using vague language or saying that you “might” not be able to make the appointment. It’s better to be straightforward and honest.
Step 4 - Explain briefly why you can’t make it. If you have a good reason, like travel problems or a sickness, simply let them know that’s why you had to cancel. If you have a less acceptable reason, like you just forgot about the appointment or accidentally double-booked yourself, give a general explanation such as “Something came up that I can’t get out of.”
- There’s no need to go into great detail about why you are canceling, even if you’re being honest. Elaborating too much can make it seem like you’re making something up.
- Never say that “something more important came up,” or anything to that effect.
- Don’t make up excuses. You’ll run the risk of the other person finding out you weren’t honest, which could worsen the situation.
Step 5 - Let them know you value their time. Make sure to emphasize that you appreciate them scheduling the appointment with you and that you regret having to cancel. Make it clear that you recognize their time is not unlimited.
- This is especially important if the other person was meeting with you as a favor, like a professional in your field with more experience.
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- Sound: /ə/
How to recognize the sound in the word: a, er, i, ar, our, ur
Example words: about, ladder, pencil, dollar, honor, augur
- Sound: /ɜ:/
How to recognize the sound in the word: ir, er, ur, ear, or, our, yr
Example words: bird, term, burn, pearl, word, journey, myrtle
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Some extra vocabulary:
- absorbed (adj) /əbˈzɔːrbd/ - very interested in something/somebody so that you are not paying attention to anything else
- accumulate (v) /əˈkjuːmjəleɪt/ - to gradually get more and more of something over a period of time.
- address (v) /əˈdres/ - to think about a problem or a situation and decide how you are going to deal with it
- adjust (v) /əˈdʒəst/ - to change something in order to make it more suitable or better
- adjustment (n) /əˈdʒʌstmənt/ - a small change made to something in order to correct or improve it
- admit (v) /ədˈmɪt/ - to agree, often unwillingly, that something is true
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Don’t forget to practice, have a lot of fun, take care and of course, see you all tomorrow for new lesson!
Best regards,
your teacher Stevan! <3
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